Your call is booked. Watch the videos below before we speak.
Your call is booked. Watch the videos below before we speak.
You’re In. Here’s What Happens Next.
You’re In. Here’s What Happens Next.
You’re In. Here’s What Happens Next.
You’ve booked your call. Between now and then, everything on this page is designed to get you ready so we don’t waste a single minute when we speak.
You’ve booked your call. Between now and then, everything on this page is designed to get you ready so we don’t waste a single minute when we speak.
You’ve booked your call. Between now and then, everything on this page is designed to get you ready so we don’t waste a single minute when we speak.
Next step
Next step
Watch This Before Your Call
Watch This Before Your Call
Watch This Before Your Call
90 seconds. This explains exactly what happens on the call and what to have ready.
90 seconds. This explains exactly what happens on the call and what to have ready.
90 seconds. This explains exactly what happens on the call and what to have ready.
What Happens On The Call
What Happens On The Call
1
We review your situation
We review your situation
What you've tried, what's worked, what hasn't, and where you're stuck right now. Come honest, we've heard it all.
What you’ve tried, what’s worked, what hasn’t, and where you’re stuck right now. Come honest, we’ve heard it all.
2
We assess whether we can actually help
We assess whether we can actually help
This isn't a sales pitch. If your situation isn't a fit for what we do, we'll tell you and point you somewhere that is.
This isn’t a sales pitch. If your situation isn’t a fit for what we do, we’ll tell you and point you somewhere that is.
3
If it's a fit, we walk you through the plan
If it’s a fit, we walk you through the plan
What the programme looks like, what it requires from you, timeline, and what results to expect. You decide from there.
What the programme looks like, what it requires from you, timeline, and what results to expect. You decide from there.
4
No pressure, no hard close
No pressure, no hard close
If it's right, you'll know. If it's not, that's fine too. The call is about clarity, not coercion.
If it’s right, you’ll know. If it’s not, that’s fine too. The call is about clarity, not coercion.
Watch Before Your Call
Your Questions, Answered In Advance
Your Questions, Answered In Advance
Short videos. Each one covers something people ask on the call. Watch the ones that matter to you.
Short videos. Each one covers something people ask on the call. Watch the ones that matter to you.
How is this different from physio?
How is this different from physio?
If PT helped for a while but the pain keeps coming back,
this explains what may have been missing.
If PT helped for a while but the pain keeps coming back, this explains what may have been missing.
How To Confirm Your Call
How To Confirm Your Call
How To Confirm Your Call
If you don’t see this email in your inbox within 2 minutes, check your spam folder.
It will come from this sender. Press “add to calendar” if you haven’t already and press “Yes” to confirm the call.
If you don’t see this email in your inbox within 2 minutes, check your spam folder.
It will come from this sender. Press “add to calendar” if you haven’t already and press “Yes” to confirm the call.
If you don’t see this email in your inbox within 2 minutes, check your spam folder.
It will come from this sender. Press “add to calendar” if you haven’t already and press “Yes” to confirm the call.
Quick Answers
Quick Answers
Frequently Asked
Frequently Asked
Frequently Asked
If you still have questions after these, bring them to the call.
If you still have questions after these, bring them to the call.
If you still have questions after these, bring them to the call.
How long is the call?
How long is the call?
Plan for 30-45 minutes. If we need more time, we'll take it. If we need less, even better.
Plan for 30-45 minutes. If we need more time, we’ll take it. If we need less, even better.
What should I have ready?
What should I have ready?
A quiet space, your phone or laptop, and an honest answer about what you've already tried and where you're stuck. That's it.
A quiet space, your phone or laptop, and an honest answer about what you’ve already tried and where you’re stuck. That’s it.
What if I need to reschedule?
What if I need to reschedule?
Use the link in your confirmation email. Try to give us at least 24 hours so we can offer the slot to someone else.
Use the link in your confirmation email. Try to give us at least 24 hours so we can offer the slot to someone else.
Do I need to have watched all the videos above?
Do I need to have watched all the videos above?
No, but it helps. The more you know before the call, the more time we spend on your situation instead of explaining basics.
No, but it helps. The more you know before the call, the more time we spend on your situation instead of explaining basics.
Will This Work for My Specific Shoulder Condition?
Will This Work for My Specific Shoulder Condition?
Your diagnosis is part of the picture, but your program is based on how your
shoulder actually moves and responds.
Your diagnosis is part of the picture, but your program is based on how your
shoulder actually moves and responds.
Does an MRI Tear Mean I Need Surgery?
Does an MRI Tear Mean I Need Surgery?
A scan matters, but it does not always tell the full story of your pain
or what your shoulder can still do.
A scan matters, but it does not always tell the full story of your pain
or what your shoulder can still do.
Is There a Guarantee?
Is There a Guarantee?
If you follow the program and are not making progress,
John keeps working with you instead of leaving you stuck.
If you follow the program and are not making progress, John keeps working with you instead of leaving you stuck.
How Much Does This Cost?
How Much Does This Cost?
Why Not Just Rest and Avoid Painful Movements?
Why Not Just Rest and Avoid Painful Movements?
This breaks down the cost compared with surgery, ongoing treatments,
and years of trying things that do not last.
This breaks down the cost compared with surgery, ongoing treatments, and years of trying things that do not last.
Rest may calm symptoms short term, but rebuilding capacity
is what helps your shoulder handle life again.
Rest may calm symptoms short term, but rebuilding capacity is what helps your shoulder handle life again.
Before Your Call, Have These Ready
Before Your Call, Have These Ready
Before Your Call, Have These Ready
Two minutes of prep makes the call ten times more productive.
Two minutes of prep makes the call ten times more productive.
Two minutes of prep makes the call ten times more productive.
✓
What you've already tried (physio, injections, exercises, rest) and what happened with each
What you’ve already tried (physio, injections, exercises, rest) and what happened with each
What you’ve already tried (physio, injections, exercises, rest) and what happened with each
✓
The specific thing you want to get back to doing (sport, training, work, daily life)
The specific thing you want to get back to doing (sport, training, work, daily life)
✓
✓
How long you've been dealing with this and when it started
How long you’ve been dealing with this and when it started
How long you’ve been dealing with this and when it started
✓
Any scans, diagnoses, or things a clinician has told you about your shoulder
Any scans, diagnoses, or things a clinician has told you about your shoulder
Any scans, diagnoses, or things a clinician has told you about your shoulder
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Check your email right now
Google sometimes flags calendar invites from new senders. Look in spam if you don't see it.
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